SHIPPING POLICY

Thank you for visiting and shopping at cloyd.store. The following are the terms and conditions that constitute our Shipping Policy.

ORDER PROCESSING

Order Cut-Off Time: 6 PM (Central Standard Time)

Order processing time: All orders are processed within 1-3 business days. Orders cannot be shipped or delivered on weekends or holidays.

If we receive a large number of orders, delivery may be delayed by several days. Please allow additional delivery days. If there is a significant delay in delivering your order, we will contact you by email or phone.

SHIPPING COST

Standard shipping is $6.99 for all orders.

DELIVERY CONFIRMATION & ORDER TRACKING

You will receive a Delivery Confirmation email once your order has shipped, including the tracking number.

DELIVERY TIME

Estimated delivery time is approximately 7-20 business days from the date the order is shipped.

Signature required upon delivery.

However, there will be circumstances we cannot foresee such as weather conditions or logistical difficulties that may result in minor delays. Please allow additional shipping days for delivery. If there is a delay in shipping, we will contact you via email. In these cases, we will contact you.

SHIPPING METHOD

Our available shipping methods and carriers depend on the location and size of the product you purchase.

PACKAGE IS LOST OR DAMAGED

We take every precaution to ensure your order is delivered safely and on time. However, if your package is lost or damaged during shipping, please contact us immediately.

ERROR RECEIVING INFORMATION

If your order has been shipped and you discover you have entered incorrect shipping information, please contact us immediately so the order can be processed.

However, in some cases, the order cannot arrive at your address due to the information you provided being incorrect, we are not responsible for this package.

We strongly encourage you to check your payment and shipping information carefully before placing your order, as once we have processed and shipped your order, we are unable to cancel or make any changes. any exchange for your order.

RETURN THE PARCEL TO THE SENDER

If the parcel is returned to the seller due to the buyer’s error, such as an invalid address or the buyer did not receive the parcel in time, the buyer will be responsible for paying additional costs for the returned parcel again.

CONTACT US

If you have any questions about this Shipping Policy you may contact us:

E-mail: [email protected]

Working hours: 8AM – 6PM (from Monday to Friday, off Saturday and Sunday)